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News / British Airways launches new smart technology trial, allowing customers to travel abroad without showing their passport at their departure airport
Smart Bio-Pod cameras can verify passengers identity in under three seconds
Customers who sign up to take part in the airline’s trial from London Heathrow Terminal 5 will be invited to scan their face, passport and boarding pass on their smartphone or tablet ahead of travel, with this information being kept safe and secure.
When trial participants arrive at the airport, Smart Bio-Pod cameras verify their identity in under three seconds, allowing them to keep their passport safely in their pocket until they reach their destination.
The trial will run for six months on British Airways flights to Malaga, Spain. Customers who opt-in will be invited to make use of the Fast-Track security lane and will receive complimentary priority boarding.
If the trial is successful, it’s expected to be extended to more international flights.
It follows the introduction of automated biometric technology on British Airways’ domestic flights in 2017, when the carrier became the first UK airline to introduce the technology, which records customers’ facial scans at Security and matches it to them at the boarding gate.